Contact CodeStep UK today

If you would like to contact CodeStep UK regarding any work you may require, or would like to make a booking, please use one of the methods below:

Call us: 01268 451 696

If overseas, please dial +44 (0)1268 451 696

An Answerphone Service is available during busy periods, and all calls will be returned within 1 Business Day.

Technical Support

For product and service support please either:

  • Click the "Support" icon on the top menu of your system and follow the instructions
  • Send an email to our Helpdesk using your dedicated email contact address
  • Call your dedicated support number
  • Call our office on 01268 451696 and ask for the Support Team

Support Requests are prioritised and your assigned handlers will respond directly. You also can phone dedicated Project Manager for urgent issues - all queries will be answered within 1 business day or within your SLA period.

For critical issues or service outages, please contact your assigned Account Manager on the number in your contract.   All issues will be dealt with within 15 minutes - 2 hours subject to contract level.

Location

CodeStep UK is based on the Southeast of England, with Virtual Offices

Our business was built in the cloud - our team work across the south-east and can travel to meet customers where they need.

Our primary offices are now located in Essex, Peterborough, and Suffolk and we can offer on-site meetings within the  London, Essex, Hertfordshire, Cambridge, Suffolk and Kent areas at short notice

Our reseller partners are located in the Ipswich and Southampton areas

Online Meetings

Zoom, Teams, Google Meets or Skype calls can be arranged for anyone unable to travel

Our Registered office address is:

CodeStep (UK) Limited
Dickens House
Guithavon Street
Witham,Essex,
CM8 1BJ

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